5. Making a claim versus getting an explanation

What We Do

Many of our clients complain that they weren’t given an honest explanation of what happened with their medical accident. If they were given such an explanation, they might be prepared to accept that there is a risk with every medical procedure and that mistakes can be made.

Unfortunately however, sometimes an honest clear explanation is not given at the outset. It may be that doctors are afraid to be honest because of the legal implications and this is a short sighted view. Many claims could be avoided if this honest explanation was given at the start.

In some cases, an honest explanation would be enough. In others however, the injury/loss of income is so serious that our client feels that they should proceed with a claim for compensation.*

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