"As the entire process was new and unnerving we found that Helen always made the process seem a little less stressful. The overall case was a difficult one due to the complex nature of it and we always felt that we were very well served. Helen's insight and knowledge and overall understanding of our own personal circumstances made it easier for us to manage. Some of the discussions I needed to have with Helen were very tough for me as they all related to my ongoing health and future prognosis, this Helen managed with extreme care and compassion and made me feel like I was understood and I had someone in my corner."
"The service we received was excellent. Throughout the process Helen kept us informed at all times and explained each step alone the way. This provided us with a feeling that we were always in good hands."
"The timelines provided to me at the first consultation proved to be accurate. I appreciated that. Everyone was very pleasant to deal with."
"Helen has always been a great help to me. Your service does not need improvement, it is already brilliant."
"Helen was very professional when dealing with this case and always kept me informed."
"I would like to thank Helen very sincerely for all her professionalism and commitment to see my divorce through to its conclusion. I refrain from using the word successful as divorce is never a success for anyone. Once again, thank you for your support in a very difficult process."
"The service was excellent, very good communication and easy to contact with any queries. Helen made me feel at ease and alleviated any concerns or worries."
"Just to say, keep on doing what you're doing. Fantastic Work."
"It was a very good service, always helpful and answered all my queries straight away... it has changed my life for the good. I would like to thank everyone involved especially Helen Coughlan."
"I was very impressed with Niall, he is a lovely person to deal with."
"The service was extremely professional. I found it at all times to be very comprehensive and carried out in a courteous and diligent manner. I would have no hesitation in recommending your services."
"Niall helped me achieve a very positive outcome after a serious accident where I was being blamed unfairly. Niall had clear advice and strategy and really made an unpleasant process bearable, with great communication and regular updates and consequently a great result. "
"I would give the service a ten absolutely. I was provided with the pros and cons regarding how a case like mine could go from the start. I appreciated having the facts from the outset. From reception to the solicitors I dealt with, everyone was friendly and efficient. I will definitely recommend you to others."
"I have always found the service provided by your firm to be highly professional and first class. Attention to detail and advice given is always spot on. No complaints whatsoever. It is always a pleasure to deal with your company."
"The service provided was first class, professional and supportive. It was a pleasure doing business with you"
"Helen Coughlan treated my difficult case with the utmost professionalism and sensitivity. She explained everything very clearly to me and answered all my calls very promptly. She also treated me with courtesy and respect throughout."
"Let me say that in over 20 years in business, I have never interacted with a Solicitor who has demonstrated such dedication to duty above and beyond what could have been expected. Helen is an exceptional ambassador for your company. a real lady who dealt with my complicated legal issues in a manner that has forever enhanced my perception of the legal profession. She was competent for sure but it was the added value in her approach, she took it personally, she cared and she really did try to bring out the humanity underpinning any and every legal action. To Helen and my barrister, I am forever in their debt for the way they treated me with compassion and the skillful way they dealt with my case to minimize hurt and pain. A credit to their profession and a credit to your firm. Please be sure to take note of my e-mail /contact details because I would be very happy to stand over these comments and recommend your firm to anyone."
"I would like to thank you, Elaine, for your continued, prompt and courteous response to all my queries - in person, on the phone and in your written correspondences – thus making the sale of my property run so smoothly for me. Keep up the great work."
"The staff are very friendly and approachable. My solicitor or her secretary were always prompt in returning my calls or answering my queries. I would not hesitate in recommending your service to anyone I know and I would like to thank you for your help in managing my case and finalising it for me.
"The service was very professional and courteous, but both solicitors I dealt with [Evelyn MacKenzie-Smith and Helen Coughlan] were also very warm and empathic, making a very painful situation somewhat easier. Every effort was made to accommodate my needs and my wishes. My ideas were listened to and no decisions were ever taken out of my hands. Helen was always very accessible and responsive and very generous with her time. She made every effort always to be familiar with the details of my case, and to deal with each stage of the process with fairness and sensitivity."
"Advice was useful and delivered promptly. Meetings with the solicitor had a nice atmosphere and we had a positive final outcome in the case. Keep it up, good job."
"I was at all times very satisfied with the service I received which was always professional and courteous. I have and will continue to recommend the firm and Helen Coughlan in particular."
"The service is flawless which is reassuring."
"The service was great - very friendly and professional. I felt that my case was as important to my solicitor as it was to me."
"Each time I met with my solicitor (or even spoke on the phone) I felt I had her undivided attention and support. She was very down to earth and easy to communicate with and I am extremely happy with the treatment my case was given."
"Thank you for all of your help and hard work on this. You have gained a client for life although I hope I don't need your help too often! I will also highly recommend you to any friends / acquaintances of mine. "
"Elaine was very accessible throughout the sale and this was a source of comfort to us that someone shared our frustrations! Good empathy with client's anxiety shown in particular. Very good service indeed."
"I was pleased with the service provided, had no complaints at all and would recommend your firm to anyone looking for a solicitor
"Elaine was always accessible and returned phone calls and e-mails promptly. She was always calm and reassuring when we were stressed out. Excellent service"
"Niall helped me achieve a very positive outcome after a very serious accident where I was being blamed unfairly. Niall had clear advice and strategy and really made an unpleasant process bearable, with great communication and regular updates, and consequently a great result."
"I have always found the service provided by Patrick J Farrell solicitors to be highly professional and first class. Attention to detail and advice given is always spot on. No complaints whatsoever. It is always a pleasure to deal with Patrick J Farrell solicitors."
"Nothing but good things [to say about the service]. Thanks to Helen for her perseverance and patience."
"Thank you to Helen for her advice and support when I was at a very low ebb. She was very supportive, an excellent listener and gave sound advice. I already have recommended one person who continues to use your services."
"It was my first time dealing with anything legal and Helen was wonderful. Everything was explained to me so I understood. She advised me on difficult decisions that had to be made and was always contactable, either through email or phone and made the whole process so easy."
"Just to say thanks for everything. Evelyn was very helpful throughout"
"Service was excellent and staff very helpful. We would recommend Patrick J Farrell and Company to anybody that needed help."
"We were very pleased with the service, thank you"
On a scale of 1-10, how likely would you be to recommend us to others? "10" "
"We have been dealing with Mr. Paddy Farrell since 1976 and in recent years with his son Niall. During this time we have found Mr. Farrell, Niall and their staff courteous, highly efficient and meticulous in all all their dealings with us over the years."
"Niall is a consummate professional, a phrase often quoted but rarely experienced. In this case however, it applies. Niall has worked with us on many different areas of our businesses and we have found his opinions to be at all times excellent."
"The service was very good. Whenever I had a query it was dealt with promptly. It was great that most of it could be done via email as it's not always easy to go to the office in person." How likely on a scale of one to ten would you be to recommend us to others? "10""
"We found Elaine excellent in her dealing with our issues. All the staff are helpful and make you feel very welcome. [The service] cannot improve, excellent!"
"I was impressed with Helen Coughlan. Helen made me feel at ease and took away some of the stress which I was feeling during my case."
"The service was honest and upfront, i.e. whether my claim was worth pursuing"
"Thank you for a brilliant service, I will recommend you to everybody."
"Excellent client care and communication. Extremely happy!"
"I am really pleased to recommend Niall Farrell of Patrick J. Farrell & Co, Newbridge, Co. Kildare. Working on behalf of the Sisters of Mercy, South Central Province, Ireland during the past four years I have found Niall to be efficient, solution orientated and very accurate in dealing with some extremely complicated title to property. His availability to us as clients, despite a busy practice, both pleases and amazes me. He has been conscious and helpful in ensuring that the assets of the Mercy Charity are protected and reminded us of our legal responsibilities to all concerned in every transaction"
"Staff were very helpful and friendly."
"Helen Coughlan (in her first telephone call to me) was extremely quick to grasp the details of my case which was somewhat complex in nature. She immediately established my requirements and gave sound advice. The outcome was very satisfactory, being completely in line with my expectations and aims."
"Overall I found Helen excellent. I was kept up to speed with my case at all times. I thought I was dealt with in a professional manner and very efficiently."
"Helen Coughlan is excellent in terms of organisation, depth of knowledge and understanding."
"Thank you so much for your excellent representation (in court) yesterday. The outcome could not have gone any better. I feel so relieved today. I will also recommend you whole-heartedly to anyone who is looking for a solicitor"